Terms of service

Please read these terms and conditions carefully before using our website or purchasing our products

Overview

This website is operated by Honestly, I Am Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Honestly, I Am Ltd.

Honestly, I Am offers this website, including all information, tools and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”, “Terms of Service”), including any additional terms and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers and contributors of content. If you do not agree to these Terms, you must not use this website or purchase from us.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide the online e commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any minor dependants to use this site.

You must not use our products for any illegal or unauthorised purpose, and you must not violate any applicable laws in your jurisdiction in using the Service.

You must not transmit any viruses, worms or malicious code.

Any breach of these Terms may result in immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks or changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without our express written permission.

Headings in this agreement are included for convenience and do not limit or otherwise affect these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary or more accurate sources.

Any reliance on material on this site is at your own risk.

This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, with no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in line with our Returns and Refunds Policy.

We have made every effort to display as accurately as possible the images and colours of our products that appear in the store. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obliged, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case by case basis.

We reserve the right to limit quantities of any products or services that we offer. All descriptions of products and pricing are subject to change at any time without notice. We also reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Our products are food products and are not intended to diagnose, treat, cure or prevent any disease. Information on this site is not a substitute for professional medical advice. If you have any health conditions, allergies, intolerances or are pregnant or breastfeeding, you should consult a healthcare professional before consuming our products.

You are responsible for checking ingredient and allergen information on pack before consuming any product.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed using the same customer account, the same payment card, or the same billing and shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email and billing address provided at the time the order was made.

We reserve the right to limit or prohibit orders that in our judgement appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account details, including email address and payment information, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns and Refunds Policy.

7. Optional Tools

We may provide you with access to third party tools which we do not monitor or control.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions and without any endorsement. We have no liability arising from or relating to your use of optional third party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms on which tools are provided by the relevant third party providers.

We may also offer new services and features through the website in future. Such new features and services will also be subject to these Terms.

8. Third Party Links

Certain content, products and services available via our Service may include materials from third parties.

Third party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and we do not warrant and will not have any liability or responsibility for any third party materials, websites, products or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction.

Complaints, claims or questions regarding third party products should be directed to the third party.

9. User Comments, Feedback and Other Submissions

If, at our request, you send submissions such as contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are under no obligation:

  1. to maintain any comments in confidence
  2. to pay compensation for any comments
  3. to respond to any comments

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable, or violates any intellectual property or these Terms.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive or obscene material, or any malware that could affect the operation of the Service or any related website.

You must not use a false email address or pretend to be someone other than yourself. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review it for details on how we collect and use your data.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We have no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

12. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

a) for any unlawful purpose

b) to solicit others to perform unlawful acts

c) to violate any applicable laws or regulations

d) to infringe upon our intellectual property rights or the rights of others

e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate

f) to submit false or misleading information

g) to upload or transmit viruses or any other type of malicious code

h) to collect or track the personal information of others

i) to spam, phish, pharm, pretext, spider, crawl or scrape

j) for any obscene or immoral purpose

k) to interfere with or circumvent the security features of the Service or related websites

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error free, or that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except where expressly stated by us, provided “as is” and “as available” without any representation, warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title and non infringement.

In no case shall Honestly, I Am Ltd, our directors, employees, affiliates, agents, contractors, suppliers or service providers be liable for any indirect, incidental, punitive, special or consequential damages, including loss of profits, revenue, savings, data or similar, arising from your use of the Service or any products, even if advised of their possibility.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under applicable law.

14. Indemnity

You agree to indemnify, defend and hold harmless Honestly I Am Ltd and our directors, employees, agents, contractors, suppliers and service providers from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

16. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Service, or when you stop using our site.

If in our judgement you fail, or we suspect that you have failed, to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services, or any part of them.

Obligations and liabilities incurred prior to termination shall survive termination for all purposes.

17. Entire Agreement

These Terms and any policies or operating rules posted by us on this site, including our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements or communications.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or Service after any changes are posted constitutes acceptance of those changes.

20. Contact Information

Questions about these Terms should be sent to us at:

help@honestlyiam.com